Here's a quick post in celebration of five years of 'Pleasure & Pain,' this blogger's favorite blog.
Whitney Hess has been fighting the good fight of helping companies understand the difference between addressing a market need and solving their users' problems for five years now. By having the courage to say things like, "hey, do you even care about your users?" she is breaking important ground every day. Bravo, Whitney Hess, and keep 'em coming.